Refund policy

Last updated: December 2025

At Maxprintersparts, we want you to be fully satisfied with every purchase.

Warranty & Returns

1. 30-Day Replacement Warranty
   We offer a 30-day replacement warranty from the billing date on specified printer parts and components that are confirmed defective. If a part arrives non-functional due to a manufacturing defect, we will replace it free of charge. 

2. Non-Returnable / Non-Refundable Items
   Certain items are non-returnable and non-refundable, including but not limited to:

   • Consumables (rollers, belts, gears, cables, trays, plastic covers)

   • Items without defects as described

   • Products damaged due to misuse, wear & tear, or improper installation

3. When Refunds Apply
   Full refunds may be issued only if:

   • The wrong product was delivered

   • The parcel was lost by the courier

   • The item is confirmed out of stock after purchase

4. Refund Process
   Approved refunds will be processed within 7 business days and credited back via your original payment method (UPI, Bank Transfer, Wallet, etc.). 

If you believe your order qualifies for a replacement or refund, please reach out to us with order details.

Email: maxprinterparts01@gmail.com
Phone: +91 8433689305